Coaching

They're one-hour 1:1 sessions with one of our instructors, on Discord or Google Meet, whichever you prefer. You book them from your dashboard with a session ticket (included in Pro and VIP, or for 50 microcredits), picking a free slot in the instructor's calendar at least 24 hours in advance.

Have recordings or clips of your recent matches ready, a list of specific questions and a clear goal for what you want to improve. If you use the Results Tracker, your stats help the instructor see where the problem is.

Please be on time: the hour is yours. If you haven't let us know, the instructor will wait 10 minutes as a courtesy. After that, it's up to the instructor whether the session goes ahead or counts as used. If you're running late, let us know on Discord as soon as possible.

Yes. Message us on Discord or through the contact form at least 24 hours in advance and we'll move or cancel it at no cost: your ticket becomes available again. If you cancel with less than 24 hours' notice, you lose the ticket. Each side can request only one time change per session, and if the instructor cancels, you lose nothing.

From your dashboard, on the video analysis ticket, paste the link to a recording of one full EA FC 27 match (YouTube, Drive, WeTransfer…) and, if you like, tell us what worries you. You can also send it to us on Discord. A coach studies it and within 48 hours the analysis is in your ticket history; we'll let you know by email.
The ticket is included in Pro and VIP, or costs 30 microcredits.

Once a month, the coaches give a live masterclass on our Discord, between an hour and a half and two hours, on a topic that helps subscribers: a match commented live, the meta of the current patch, or a topic you ask for. It is included in Basic, Pro and VIP. You need Discord linked in PMB to get your plan role, which opens the channel. The date is announced on Discord at least a week in advance; you can leave questions beforehand and take part by voice or chat. Afterwards the recording is published in the Masterclass series of the catalogue.

From your dashboard, under "Squad reviews", upload one to three screenshots of your Ultimate Team squad, tell us what you want to improve and, if you like, your formation, budget and untouchable players. A coach studies it and replies in writing within 48 hours, here and by email, with concrete changes: signings, sales, formation and chemistry. It is included in the plans (1 a month on Basic, 3 on Pro, 10 on VIP; once a year on annual plans) or costs 5 microcredits. If you are in the Comunidad Chousita on Discord, you get one as a gift.

In English or Spanish, whichever you prefer: our coaches speak both. They are not delivered in Arabic. Tell us which one you want when you book the session or send the request, in the notes for the coach.